Gloria’s journey in home care started with a personal experience which wasn’t a positive one. She saw first-hand how damaging irregular and inconsistent care can be. She came to realise that she had to get involved to try to make a difference, to do home care differently. One Stop Homecare was launched in the UK because too many home care services pay lip service to the importance of their carers but do not match this with their actions. We do not just talk about how important the One Stop Homecare Family is we have building our business around our caregivers. Our Mission Statement explains our ethos and why we are different. Gloria’s career as a carer has given her experience of some of home care’s leaders in best practice and she has been able to introduce the very best of this into our homecare service.