Training

Recruitment and Training Process

Staff Training and Development

Working for One Stop Homecare opens a range of opportunities to establish or progress a career in health and social care.

We provide a thorough two-week training system, for those who are new to the care industry, to get you on your feet before you go to work in the field. Those with experience will receive their mandatory outstanding qualifications only. During your ‘Induction’ you will receive an ‘Induction Booklet’ and the following qualification certificates, to keep:

  • Health and Safety
  • Fire Safety
  • First Aid Awareness
  • Mental Capacity
  • Adults at Risk
  • Infection Control
  • Food Hygiene
  • Moving and Handling
  • Medication
  • Record Keeping
  • Quality and Diversity

Alongside these you will have the opportunity to spend time with service users and staff for a half-day observation after your interview. You will be fully trained using online classroom and on the field scenarios. When issued with your first rota you will have access to qualified supervisors accompanying you to deliver hands-on training. After your induction you will gain experience quickly by working in all areas of the company, from the beginning, due to our peripatetic contract. For the first three months of employment you will be working in a probation period. All employees receive an employee’s handbook to keep for reference and we recommend you read this literature.

You may specialise in one-to-one support roles where you might be responsible for helping and changing a person’s quality and or diversity of life. This can be especially rewarding personally but also give an insight and thus a better understanding of specific mental health issues in the community. Ongoing professional and personal development is encouraged and supported by supervisions and all jobs are offered internally before advertisement if you were considering working your way up. Promotion is always fair and based on merit and personal advancement.

Extra certificates can be gained depending on your role in the organisation and if you were to require more training due to person specific care then this can be arranged. Other qualifications that we offer online include:

  • Nutrition and Diet
  • Dementia
  • Communication
  • First Aid at Work

Alternative Care is committed to providing our staff with the skill set needed to feel safe and confident in their role. We maintain this element of our company philosophy with regular supervision, support, and training. We offer stimulating and interesting job roles that can give rise to a fantastically rewarding experience, especially if you are working towards a career in social work, psychology, teaching or many other relevant industries. It can also be a wonderful second career for retirees, particularly those from a teaching background or from the police, fire service or NHS, or simply looking for a meaningful change of direction. Many people have already acquired skills relevant to working with the general public; however, through our organisation you can obtain these abilities through training and practice where you will put them to good use.

Some job roles with our organisation require a full driving licence and all applicants should expect an enhanced CRB check. This is a legal requirement due to the sensitive nature of this industry and the protection of the people in our care.

Live-In Carer Recruitment Process

Step 1 : Application Process
The carefully-considered questions within our online application form will help us see if you’re right for the opportunities we have available.

Step 2 : Screening
Once you’ve submitted your application, our recruitment team will screen your CV and invite you for a telephone interview.
If you are successful at this stage, you will then be invited to the next stage of the process.

Step 3 : Individual Interview
Here is the chance to sell yourself in front of our recruitment advisor. This is your golden opportunity to impress us, so make sure you have done your homework and be clear on your best attributes.
If you are successful at this stage, you will then be invited to the next stage of the process.

Step 4 : Training
To improve your confidence at work and equip you with all the skills you need to provide exceptional care, we offer a comprehensive training and performance programme. Whatever your role, wherever your ambition lies, we will tailor your training to meet your needs, giving you all the support, you need to do your job well. However far you want to go within this profession, we will get behind you all the way.

Step 5 :
Congratulations! If you have passed our training and we are in receipt of successful DBS checks and references, you are on your way to becoming an official member of the team.
So, what are you waiting for? Apply to be a carer with Independent People Homecare today. Good luck!

The care certificate portfolio

Upon gaining the knowledge and experience

We also ensure that our in-house trainer is available to deliver support and refresher sessions where needed. Our in-house physiotherapist is also on hand to offer their specialist expertise to expand our staff’s skill sets.

The care certificate portfolio developed for each individual member of staff will demonstrate that they have gained the necessary knowledge and experience by carrying out the following:

  • Shadowing experienced carers in the workplace
  • Being supervised on a one-to-one basis
  • Undergoing regular observations; staff receive regular phone calls for monitoring purposes, and records of these calls are made in our training database
  • Undergoing random spot-checks to ensure quality of work is maintained
  • Attending regular face-to-face training and development meetings Collecting witness statements from service users and other staff

Carers are also taught the theory behind the Human Rights Act, the Manual Handling Regulations and general health and safety guidance in both a practical classroom setting and in a live working environment. Staff are observed and the trainer will formally record evidence of the theoretical and practical applications of all laws and regulations.

In line with national guidance, the care certificate must be completed within the carer’s three-month probationary period.

Individual Care Training Programmes

Developing Individual Care Training Programmes

Every one of our carers can expected to receive fully tailored support to help them reach their maximum potential.

We know that everyone learns differently, which is why we undertake a personal learning and thinking skills analysis on all new staff to identify their preferred method of learning at the very start of their induction.
We will then create a Personal Development Plan (PDP) to make sure that all of the individual’s needs are met throughout the training period and that they are adequately prepared for the full framework programme. We also liaise with external training providers, who can offer additional support in areas such as Maths and English if the individual would like to expand, or brush up on, their functional skills.

Our computer system and training matrix helps us keep track of completed tasks and enables us to schedule in reminders for upcoming training. Progress is measured against our KPIs daily.

Further Training Opportunities

Staff who are keen to progress within their career can undertake our leadership training programme, which is assessed by our own in-house trainer. We offer a Senior Carer Induction scheme, with diplomas at levels 2 and 3. Short VRQ courses are also available for those who wish to broaden their knowledge of specific subjects.

Office Opening Hours

Monday : 09:30am - 5:00pm
Tuesday : 09:30am - 5:00pm
Wednesday : 09:30am - 5:00pm
Thursday : 09:30am - 5:00pm
Friday : 09:30am - 5:00pm
Saturday: 09:00am - 12:30pm
Sunday Closed

OUT OF HOURS: 06:00pm to Midnight
Contact out of hours: 07714 451 887

One Stop Homecare Limited is registered in England & Wales with Company Number 12139424
Registered Office: 100 Park View, Priors Hall, Weldon, Northamptonshire, NN17 5AX

Please contact us on Tel: 07714 451 887 / 01536 214 442
Out of office mobile: 07714 451 887
Enquiry email us at [email protected]
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