Recruitment and Training Process
Staff Training and Development
Working for One Stop Homecare opens a range of opportunities to establish or progress a career in health and social care.
We provide a thorough two-week training system, for those who are new to the care industry, to get you on your feet before you go to work in the field. Those with experience will receive their mandatory outstanding qualifications only. During your ‘Induction’ you will receive an ‘Induction Booklet’ and the following qualification certificates, to keep:
- Health and Safety
- Fire Safety
- First Aid Awareness
- Mental Capacity
- Adults at Risk
- Infection Control
- Food Hygiene
- Moving and Handling
- Record Keeping
- Quality and Diversity
Alongside these you will have the opportunity to spend time with service users and staff for a half-day observation after your interview. You will be fully trained using online classroom and on the field scenarios. When issued with your first rota you will have access to qualified supervisors accompanying you to deliver hands-on training. After your induction you will gain experience quickly by working in all areas of the company, from the beginning, due to our peripatetic contract. For the first three months of employment you will be working in a probation period. All employees receive an employee’s handbook to keep for reference and we recommend you read this literature.
You may specialise in one-to-one support roles where you might be responsible for helping and changing a person’s quality and or diversity of life. This can be especially rewarding personally but also give an insight and thus a better understanding of specific mental health issues in the community. Ongoing professional and personal development is encouraged and supported by supervisions and all jobs are offered internally before advertisement if you were considering working your way up. Promotion is always fair and based on merit and personal advancement.
Extra certificates can be gained depending on your role in the organisation and if you were to require more training due to person specific care then this can be arranged. Other qualifications that we offer online include:
- Nutrition and Diet
- First Aid at Work
Alternative Care is committed to providing our staff with the skill set needed to feel safe and confident in their role. We maintain this element of our company philosophy with regular supervision, support, and training. We offer stimulating and interesting job roles that can give rise to a fantastically rewarding experience, especially if you are working towards a career in social work, psychology, teaching or many other relevant industries. It can also be a wonderful second career for retirees, particularly those from a teaching background or from the police, fire service or NHS, or simply looking for a meaningful change of direction. Many people have already acquired skills relevant to working with the general public; however, through our organisation you can obtain these abilities through training and practice where you will put them to good use.
Some job roles with our organisation require a full driving licence and all applicants should expect an enhanced CRB check. This is a legal requirement due to the sensitive nature of this industry and the protection of the people in our care.
The care certificate portfolio
Upon gaining the knowledge and experience
We also ensure that our in-house trainer is available to deliver support and refresher sessions where needed. Our in-house physiotherapist is also on hand to offer their specialist expertise to expand our staff’s skill sets.
The care certificate portfolio developed for each individual member of staff will demonstrate that they have gained the necessary knowledge and experience by carrying out the following:
- Shadowing experienced carers in the workplace
- Being supervised on a one-to-one basis
- Undergoing regular observations; staff receive regular phone calls for monitoring purposes, and records of these calls are made in our training database
- Undergoing random spot-checks to ensure quality of work is maintained
- Attending regular face-to-face training and development meetings Collecting witness statements from service users and other staff
Carers are also taught the theory behind the Human Rights Act, the Manual Handling Regulations and general health and safety guidance in both a practical classroom setting and in a live working environment. Staff are observed and the trainer will formally record evidence of the theoretical and practical applications of all laws and regulations.
In line with national guidance, the care certificate must be completed within the carer’s three-month probationary period.
Individual Care Training Programmes
Every one of our carers can expected to receive fully tailored support to help them reach their maximum potential.
We know that everyone learns differently, which is why we undertake a personal learning and thinking skills analysis on all new staff to identify their preferred method of learning at the very start of their induction.
We will then create a Personal Development Plan (PDP) to make sure that all of the individual’s needs are met throughout the training period and that they are adequately prepared for the full framework programme. We also liaise with external training providers, who can offer additional support in areas such as Maths and English if the individual would like to expand, or brush up on, their functional skills.
Our computer system and training matrix helps us keep track of completed tasks and enables us to schedule in reminders for upcoming training. Progress is measured against our KPIs daily.
Further Training Opportunities
Staff who are keen to progress within their career can undertake our leadership training programme, which is assessed by our own in-house trainer. We offer a Senior Carer Induction scheme, with diplomas at levels 2 and 3. Short VRQ courses are also available for those who wish to broaden their knowledge of specific subjects.